Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a listed site? Here's how to reach the Crypto Casinos team and what you can expect once you do.

How to Reach the Team

Email is the best way to get in touch with us. We read every message that comes in and try to respond within a couple of working days. Reach us at [email protected].

A quick line on what your message is about helps us route it to the right person faster. If it relates to a specific casino, mention the name so we can check our notes on that operator before replying.

What We Can Help With

• Questions about our reviews — If something in a write-up on usonw.org is unclear, or you want more detail on how we scored a particular crypto casino, ask and we'll clarify.
• Corrections — Bonus terms, supported coins, licensing details, and payout speeds change over time. If you have played at a site listed here and something no longer matches what we've published, let us know and we'll look into it.
• Site suggestions — If there's a bitcoin casino or crypto gambling site you think belongs on our radar, tell us what stood out about it. We can't promise inclusion, but we do read every suggestion.
• Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also contact the National Problem Gambling Helpline at 1-800-GAMBLER directly, at any time.

What Happens to Your Message

Messages are read by someone on our editorial side, not answered by an automated system. We aim to get back to you within two working days, though this can stretch a little during busier periods. If your enquiry needs input from more than one person on the team, we'll tell you that rather than leave you waiting without an update.

Before You Write In: A Few Things to Know

Some enquiries come up often enough that it's worth setting expectations here rather than in a back-and-forth email:

• We don't manage individual casino accounts. If you have a dispute over a bonus, a delayed withdrawal, or a locked account at one of the sites we cover, that has to go through the casino's own support team first. We can pass on general feedback about a pattern of complaints, but we can't intervene in your account directly.
• We can't advise on state-specific legality. Crypto casinos operating from offshore jurisdictions such as Curaçao or Anjouan are not licensed by any US regulator, and their legal status for US players sits in a grey area that varies by state. We're happy to point you to what we've published on the subject, but for anything specific to your situation, a local legal professional is the right call.
• We don't give tax advice. Gambling winnings and crypto gains can both carry tax obligations in the US. General questions are fine, but for anything that affects your own filing, please consult a qualified tax professional.
• Age requirement. Every site we review requires players to be at least 18 or 21, depending on the operator and applicable state rules. We can't respond to enquiries from anyone below the stated minimum age.

Our Commitment to Accuracy

Our rankings and write-ups are based on published terms, site research, and ongoing checks — not on payments from the casinos involved, which never decide placement. Reader feedback is one of the ways we catch things that have moved on since our last review, whether that's a changed wagering requirement, a new supported coin, or a withdrawal limit that's been adjusted. If something we've published no longer holds up, we'd genuinely rather hear it from you than leave it standing.

If you're looking for our broader coverage on crypto casinos and what to check before playing at one, our other guides — including our page on trusted non-GamStop casinos for UK players — cover related ground for readers outside the US.

Thanks for taking the time to read this far. Whether it's a correction, a question, or just feedback on something you've read, we look forward to hearing from you.